The privacy of your data is important to us. In this policy, we explain what data we collect and why, how your data is handled, and your rights. We never sell your data.
Table of Contents
- What we collect and why
- Explore and player profile visibility
- Marketing and documentation use
- Website analytics and advertising measurement
- When we access or disclose your information
- Your rights with respect to your information
- How we secure your data
- Data retention
- Location of site and data
- When transferring personal data from the EU
- Changes and questions
About This Policy
This policy applies to Scout for League of Legends, including Discord bot users and visitors to the Scout website. It explains how we handle information from bot interactions, League of Legends data, and website measurement described in Website analytics and advertising measurement. We refer to these individuals as “you” throughout this policy.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
Discord Information
When you interact with Scout for League of Legends in Discord, we may collect:
- Your Discord user ID and username
- Server/guild information where the bot is used
- Commands you send to the bot
- Your Discord profile information that is publicly available
This information helps the bot respond to your requests and provide personalized League of Legends data.
Support messages
When you DM Scout, submit its private Discord help form, or use the web feedback form, we store your message, Discord identity, contact time, and any supplied page, report, or server context in one private conversation per environment. For bot DMs we also store message and channel identifiers. Supported PNG, JPEG, and WebP screenshots are copied to private Scout storage; pending Discord download links are removed after a successful copy. Failed copies are shown in your conversation rather than treated as saved screenshots.
Only you and authorized Scout operators can read the conversation and its screenshots. Server administrators do not get access simply by managing your server. Human replies are saved to your web conversation before Scout attempts a Discord notification. Automatic receipts are labelled; Scout does not use your support messages to generate AI replies. Message text, screenshot content, and private download links are excluded from website analytics and marketing. We measure help entrypoints and delivery outcomes without recording their text.
Accepted messages, replies, and screenshots are retained until you or an operator manually deletes the conversation. Unsubmitted screenshots expire after 24 hours. Deletion removes active conversation records and queues private files for deletion; a storage outage can delay file removal. Backups may retain copies until the existing backup rotation expires them. Discord message copies are governed by Discord and are not removed by deleting the Scout conversation. If a conversation was muted for abuse, Scout retains a minimal Discord identity and mute record to prevent bypassing that restriction.
League of Legends Data
When you link your League of Legends account or request game data, we collect:
- Your League of Legends summoner name and account details
- Match history and game statistics
- Ranked information and performance metrics
- Champion and item data from your games
We collect this data through Riot Games’ official API to provide you with gameplay analysis, statistics, and insights.
We never sell your personal information to third parties.
Explore and player profile visibility
Scout’s signed-in member features use Discord server membership as an access boundary, but they present two different data scopes:
- Explore queries are global. An eligible member’s question may analyze the combined match corpus Scout has ingested across communities. Results are aggregates and Scout states that the corpus is not the full League ladder. Explore does not limit every query to the member’s own Discord server.
- Player Profiles are shared-server scoped. Members of an enabled Discord server can search the Scout aliases and Riot IDs configured in that server. A profile may combine several Riot accounts under the server’s one player alias and show each account’s last observed rank, freshness, and recorded match attribution. This grouping is intentionally visible to fellow members of that server.
Player Profiles do not expose Discord IDs, the person who created a player, subscriptions, permissions, or server-management details. Profiles require Discord sign-in, are not intended for search indexing, and do not contact Riot when opened. Scout’s automatic polling and ingest pipeline controls freshness.
Explore conversations remain private to their owner unless the owner chooses to share one. Sharing creates a link to a frozen copy of the selected conversation branch, including its question, answer, caveats, and presentation. Anyone with an active share link may view that frozen copy. Later follow-ups do not change it, and the owner can revoke the link.
Scout dares use Explore conversations and separate contract records. Unfunded drafts, revisions, generated ScoutQL, and historical previews are visible only to the challenger. Action confirmations are private to the acting user. Funding freezes one revision and makes the contract, target aliases, stake and contribution totals, progress, and final proof visible to members of that Discord server. Targets must accept before scoring begins; they do not stake Bryan Bucks. Server administrators may inspect a funded contract but cannot rewrite it.
Dare contracts freeze the selected Scout player and Riot account identities so a later rename does not change the agreement. Settlement retains normalized per-match evidence, timeline coverage state, source references, evaluation trace, and qualifying match timestamps needed to reproduce the result. Scout uses timelines already retained for normal ingestion and future supported timelines; it does not request Riot match history solely to backfill a dare. Shared Explore transcripts redact raw tool payloads, including dare mutation inputs and internal account identifiers.
Usage Data
We may collect information about how you use the bot, such as:
- Which commands you use most frequently
- Error logs when something goes wrong
- Basic usage statistics to help improve the service
This helps us understand how the bot is being used and identify areas for improvement.
Website analytics and advertising measurement
We run advertisements for Scout on Pinterest and Reddit, and we use browser-side measurement pixels from those platforms on the Scout website. These pixels help us understand whether an ad led to a website visit or an outbound click to add Scout to a Discord server.
Pinterest and Reddit marketing pixels load by default on the Scout website. They may process website page visits and clicks on “Get Started” buttons so we can measure ad performance and understand which campaigns lead visitors to Scout.
The website does not provide an in-page marketing cookie settings control. You can limit future browser-side pixel requests by using your browser’s privacy settings, content blocking, or Pinterest and Reddit account/privacy controls. To exercise legal rights related to marketing measurement data that we control, reach out through the Discord server where you use Scout for League of Legends.
On the website, we may collect or process:
- Page views and basic browser/device metadata
- Clicks on “Get Started” buttons that open the Scout dashboard
- Advertising identifiers or cookies set by Pinterest, Reddit, or your browser
- Analytics events, session recordings, and heatmaps through our privacy-focused analytics provider. Recordings always mask what you type into forms; on the signed-in dashboard they also mask all on-screen text, so a recording shows layout and interaction rather than content.
- When you are signed in to the dashboard, an opaque account identifier that we generate. It is not your Discord ID.
- In the private Bryan Bucks beta, server-side activity and economy events use a separate opaque identifier for each Bucks account. This lets us measure member retention and betting activity within the beta guild while keeping the Discord account ID out of analytics. The Bucks identifier is sent alongside the guild ID, so the analytics provider can connect that beta member activity to the guild’s Scout installation; it is not used for public profiles or shared outside the provider’s analytics project.
- Player search and profile-open events limited to result state and entry surface. We do not send search text, player IDs, Riot IDs, aliases, Discord server IDs, or server names with those events.
Website measurement and Discord bot data are connected, through the same analytics provider. When you open a server’s dashboard, we record that server’s Discord ID alongside your website activity, which lets us connect a dashboard session to that server’s Scout installation and to the installation events described above. When you add Scout to a server through the dashboard’s install flow, we use that same connection to record which website visit — and, where present, which advertising campaign — led to the installation, so we can measure which channels bring new servers.
That connection is limited to the server ID and your dashboard activity itself. Website measurement does not record which Discord commands you used, your message content, or your League of Legends account details, and dashboard addresses are reduced to page shapes before they reach our analytics provider, so they do not carry server, report, competition, or player identifiers. We never sell your personal information.
Marketing and documentation use
Private support messages and their attachments are excluded from marketing and documentation use unless you explicitly give permission.
All data collected by Scout for League of Legends may be used for marketing and documentation purposes. This includes Discord information, League of Legends account information, match history, pre-match and post-match data, ranked information, performance metrics, usage data, commands, logs, bot interaction data, and generated artifacts.
Generated artifacts may include match report images, loading-screen previews, graphs, charts, tables, written analysis, screenshots, and other visual or text output created from the data Scout collects. We may use these materials to explain how Scout works, document features, show example outputs, announce updates, and promote Scout.
When we access or disclose your information
We only access or share your information in these specific circumstances:
To provide the service you’ve requested. We access Discord’s API and Riot Games’ API to provide the bot’s functionality. Your Discord data is processed according to Discord’s Terms of Service and Privacy Policy. Your League of Legends data is accessed through Riot Games’ official API according to their Terms of Service.
To fix problems with your permission. If you report a bug or issue, we may need to look at logs or data related to your specific case to diagnose the problem. We’ll only do this with your permission.
For safety and abuse prevention. If we discover someone is using the bot in ways that violate our terms or to harm others, we may take appropriate action including restricting access.
Analytics and service improvement. We may use aggregated, anonymous data for analytics and improving the service. We may also use collected data for marketing and documentation as described in this policy.
When required by law. If legally required to disclose information by valid legal process, we will comply with applicable laws.
Your rights with respect to your information
We respect your data rights. Some of these rights include:
- Right to Know. You have the right to know what personal information is collected, used, shared or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
- Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
- Right to Correction. You have the right to request correction of your personal information.
- Right to Erasure / “To Be Forgotten”. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers. Fulfillment of some data deletion requests may prevent you from using the service because the bot may no longer be able to provide personalized data.
- Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
- Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed, including restriction of marketing measurement data that we control. We do not provide an in-page marketing cookie settings control, and we never have and never will sell your personal data.
- Right to Object. You have the right, in certain situations, to object to how or why your personal information is processed, including marketing and documentation uses where applicable. You can make these requests through the Discord server where you use Scout for League of Legends.
- Right to Portability. You have the right to receive the personal information we have about you and the right to transmit it to another party.
- Right to not Be Subject to Automated Decision-Making. You have the right to object to and prevent any decision that could have a legal or similarly significant effect on you from being made solely based on automated processes. This right is limited if the decision is necessary for performance of any contract between you and us, is allowed by applicable law, or is based on your explicit consent.
- Right to Non-Discrimination. We do not and will not charge you a different amount to use our products, offer you different discounts, or give you a lower level of customer service because you have exercised your data privacy rights. However, the exercise of certain rights may, by virtue of your exercising those rights, prevent you from using our Services.
Many of these rights can be exercised by signing in and updating your account information. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you.
In some cases, we also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If we are unable to verify you, we may be unable to respond to your requests. If you have questions about exercising these rights, objecting to or restricting marketing and documentation use, or need assistance, please reach out through the Discord server where you use Scout for League of Legends.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. We will provide information about how to exercise that right in our response denying the request. You also have the right to lodge a complaint with a supervisory authority. If you are in the EU or UK, you can contact your data protection authority to file a complaint or learn more about local privacy laws.
How we secure your data
We take reasonable security measures to protect your data from unauthorized access, including access controls and secure hosting infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data retention
We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Through this policy, we have provided specific retention periods for certain types of information.
Location of site and data
Our products and other web properties are operated in the United States. If you are located in the European Union, UK, or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using our websites or Services and/or providing us with your personal information, you consent to this transfer.
When transferring personal data from the EU
If you are located in the EU and use Scout for League of Legends, your data may be processed in accordance with Discord’s and Riot Games’ respective privacy policies and data protection measures.
Changes and questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page.
Have any questions, comments, or concerns about this privacy policy, your data, or your rights? You can reach out through the Discord server where you use the bot.